There are several points that consumers need to learn about the Water supply Services. Customers need to learn more about the solutions they get from the Utilities Compensation in addition to what the prices will be for those services. On top of that, the terms, category and scope of solution as well as the liability of the Water supply Solutions carrier to the Public are additionally important things to discover. All pertinent details regarding the integrity and accessibility of the community water supply solutions have to be plainly identified. The consumer is additionally anticipated to comprehend the objective of the Company and also exactly how it operates. All invoicing and also accountancy documents have to be plainly documented and readily available for review at an agreed upon time. In all times, the terms and conditions, range of service as well as suitable tolls of the Water System Provider will, in all occasions, be these very same terms as well as tariffs of service accepted by the governing body of Polk County. The consumer must be supplied with a duplicate of this Service Arrangement at the time the installment of the brand-new supply and also the very first monthly costs. This Solution Agreement, or “Arrangement”, is an agreement between the customer and also the City of Polk Region and the Consumer, as well as is a lawfully binding agreement in between the client as well as the City. It provides all of the legal details of the consumer’s commitment to the City as well as its contracted energy firms such as the quantity of water the customer may make use of, when the consumer might utilize the water, how much in gallons, what purification system the Consumer will have mounted, what devices is set up and also just how the customer might be billed for the solutions. The agreement likewise includes every one of the prices related to the water as well as drain line replacement, the pump repair service, meter as well as invoicing costs, and also the emergency situation alert strategy. As soon as the client accepts the regards to the Arrangement, the Client is responsible for paying the agreed upon amount monthly, with a minimum of one extra repayment monthly. This repayment timetable is effective only throughout the first 6 months of the meter’s collection. Throughout those six months, the Customer needs to pay for the sum total of the new supply, including any type of relevant additional charges and also any kind of refunds as a result of a failure of devices or bad service. When the consumer installs the brand-new supply and also registers it in the system, the customer’s name is included in the list of clients scheduled to obtain the regular monthly expense. The customer has to review the month-to-month expense and also pay according to the routine agreed upon in the Solution Agreement. To protect both the City of Polk Region and also its gotten out water suppliers, all meter readings and also service telephone calls must be reported to the Levee Monitoring Division. The Division will certainly keep as well as upgrade all client documents, consisting of the customer’s name, address as well as account number. All meter job and also pump repair should be carried out according to the timetable agreed upon in the Solution Contract. If the customer falls short to make payment as agreed in the Solution Agreement, the City will certainly execute all essential work under the instructions of the Dam division to fix the problem. Failure to pay for meter work and/or pump repair, by the consumer, shall create the annoying event to be analyzed costs equal to the higher of fifteen percent of the delinquent balance or one hundred as well as fifty dollars. It is the Consumer’s obligation to ensure their pumps, meters and various other devices remain in great operating condition. Regular maintenance checks of tools and cleansing to make certain the smooth operation of the City’s supply of water. Levee workers are available to supply any kind of customer help required. An expired meter viewers lease is the last option for customers stopping working to pay their existing lease.